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Michelle Thiell
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Established in 1971 as a public service of the American Chemistry Council (ACC), CHEMTREC is a 24/7 public service hotline for firefighters, law enforcement officials, and other emergency responders who need immediate critical response information for emergency incidents involving chemicals, hazardous materials, and dangerous goods. CHEMTREC’s highly trained personnel receive hundreds of calls every day and provide assistance for incidents that range from minor to critical.

But, CHEMTREC is more than just a call center; they are an experienced partner who can help reduce risk and internal burdens so your organization can succeed and grow. As an emergency response information provider, they will support you throughout the process of chemical transportation. CHEMTREC continues to build new relationships with international manufacturers, shippers, and emergency response organizations, as well as offering expanded services for customers who ship globally.

CHEMTREC, LLC is a single-member limited liability company wholly-owned by the American Chemistry Council, Inc.